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Privacy Policy

This Privacy Policy sets out how Koolang Wagyu Australia (“we” or “us”) collects, uses, discloses and protects personal information about you when you use our website located at https://www.koolangwagyu.com.au/ (“Website”).

We are committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (Privacy Act). We may update this Privacy Policy from time to time by posting a new version on our Website. Please check this page regularly to ensure you are aware of any updates.

Collection of Personal Information

We may collect personal information about you when you use our Website, including when you:

register an account with us;
use our online contact form;
make an online purchase through our Website;
sign up to receive our newsletters or other marketing materials; or
interact with us on social media.

The types of personal information we may collect include your name, contact details (such as email address, phone number and postal address), date of birth, and any other information that you provide to us.

We may also collect information about your use of our Website, such as your IP address, browser type, and operating system.

Use of Personal Information

We may use your personal information for the purposes for which it was collected, including to:

provide you with our products or services;
communicate with you about our products or services;
process your payments;
respond to your enquiries or feedback;
send you marketing materials or newsletters (if you have opted in to receive them);
monitor and analyse trends, usage and activities in connection with our Website;
prevent, investigate and deal with fraud, illegal activities or breaches of our terms and conditions;
comply with our legal obligations; or
any other purposes that are reasonably necessary to our business operations.

Disclosure of Personal Information

We may disclose your personal information to third parties, such as our service providers, who assist us in providing our products and services. These third parties may be located outside of Australia.

We may also disclose your personal information if required or authorised by law, including to government or regulatory bodies.

We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. We use a range of physical, electronic and administrative security measures to ensure the safety and confidentiality of your personal information.

Access and Correction of Personal Information

You may request access to or correction of the personal information we hold about you at any time by contacting us using the details provided below. We will respond to your request within a reasonable time period.

If you have any questions about our Privacy Policy or the way in which we handle your personal information, please contact us using the following details:

Phone: 0414 271 620
Email: [email protected]

Last updated: 17.04.2023